BLACK DIAMOND RETURNS + EXCHANGE POLICY

 

 


FOR U.S. ORDERS

If you’re not totally obsessed with your BlackDiamondMUA.com purchase, return or exchange it for free within 60 days of purchase. Products must be not be used or worn. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.

  • When you return your purchase to BlackDiamondMUA.com by mail within 60 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
  • Unfortunately, we can’t accept returns or issue refunds after 60 days.

 

Once you’ve created a return label and sent it back to us. Then look out for an email confirmation—we’ll let you know when your return is received and processing!

Mail your returns to:

Black Diamond MUA 
10115 1/4 Wilmington Ave. L2
Los Angeles CA 90002

Any questions about your return? Give us a call at (323) 845-2423.

FOR INTERNATIONAL ORDERS

Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.

If you’re not totally obsessed with your BlackDiamondMUA.com purchase, you can return it within 10 days of purchase. Products must be not be used or worn. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees.. Please note it may take up to 60 business days for the credit to appear on your account.

Send your item via traceable method to the following address:

Black Diamond MUA 
10115 1/4 Wilmington Ave. L2
Los Angeles CA 90002

Sorry, we can’t accept COD deliveries.

Any questions about your return? Give us a call at (323) 845-2423.